We understand that life happens and sometimes plans need to be changed or canceled. However, in order to manage our RV park effectively and maintain a high level of service for all campers, we have established the following cancellation policy specifically for our campers.
A 50% per reservation total is required at the time a reservation is made as a deposit.
The deposit is 100% refundable up to 30 days prior to your arrival, minus any credit card fees and a $15 admin fee
Between 14 and 30 days of your arrival, the deposit may be used for a reservation that may be rescheduled within the current season.
Between 3-14 days the reservation deposit is non-refundable.
If a reservation is a no-show or canceled up to 3 days prior, your reservation is due in full.
All monthly guests that have a minimum of 2 consecutive months camped are eligible for a partial refund with a proper 14-day notice should the guest wish to leave within a month that has been prepaid. A refund shall be equal to the number of days not camped in that particular month, prorated by the total days in a month divided by the rate paid, minus 10%. (I.e., $750 rate paid, 15 days stayed = $750 / 30 * 15 = $375 – 10% = $337.50 refund). All electric metering policies remain in effect and owed upon departure.
All payments are made upfront for our seasonal sites at various locations prior to the season’s start. Not all locations have seasonal sites. Those Campers that have signed up and agreed to the Seasonal contracts will abide by those policies and no refund shall be given for any prorated stay based on the season length.
Exceptions to this cancellation policy may be made at the sole discretion of the General Manager for circumstances such as severe illness, family emergencies, or natural disasters. Documentation may be required.
Camping is an outdoor experience, therefore, no refund is allowed for poor weather conditions. This includes but is not limited to: “Too sunny”, “Too rainy”, “There are bugs outside”, “Birds are too loud in the trees”, or you have an “Allergy to Campfires”. Remember, you’re outdoors and enjoy your stay!